Frequently Asked Questions
Everything you need to know about our handcrafted jewelry and shipping policies.
What materials are Clocks and Colours products made from?
Our pieces are primarily handcrafted from high-quality 925 Sterling Silver and professional-grade Stainless Steel to ensure durability and a premium finish.
How long does shipping take for international orders?
International orders typically arrive within 7 to 14 business days, depending on the destination country and customs processing times.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that custom-engraved pieces are final sale.
How do I find my correct ring size?
We provide a comprehensive Size Guide on every product page. If you are between sizes, we generally recommend sizing up for the most comfortable fit.
Do you offer a warranty on your jewelry?
Yes, all Clocks and Colours products are backed by a lifetime warranty against manufacturing defects to ensure your gear stands the test of time.
Will your silver jewelry tarnish over time?
Sterling silver naturally develops a patina over time. Many of our customers prefer this rugged look, but you can easily restore the original shine using a standard polishing cloth.